PROQOLID, the Patient-Reported Outcome and Quality Of Life Instruments Database - Service Satisfaction Scale (SSS-30 / SSS-15 / SSS-RES) / Instruments / Home

Service Satisfaction Scale (SSS-30 / SSS-15 / SSS-RES)

[ Long form: SSS-30
Short form: SSS-15
Residential form: SSS-RES ]

	Author(s)
Greenfield Thomas K Attkisson C Clifford

Purpose

Pathology:

Generic

Disease:

All

Objective:

To assess a number of empirical facets of satisfaction with health, mental health, or substance abuse services

Population for intended use:

Adult

Characteristics

Type of instrument:

Patient satisfaction

Administration mode:

Self-administered

Number of items:

SSS-30: 30; SSS-15: 15; SSS-RES: 33

Existence of database:

Yes

[ More information available in the restricted level ]

Recall/Observation period:

During hospital stay or at any administration point, e.g., 6 months post discharge

Language(s)

Original language:

English for the USA

List of existing translations:

The translations listed below may not have undergone a full linguistic validation process and may require further work to be suitable for use in a study.

This list of translations is subject to constant changes, therefore please check the status of translations with MAPI Research Trust / the developers / copyright holders / distributors

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French for Canada

Italian

Spanish

Last update: July 2009
Last update in collaboration with the author: April 2007